Operations and Air Executive Travel / Tourism

Job Title:
Operations and Air Executive Travel / Tourism
Job Location:
Position Level:
Position Report To:
Position Responsibilities:

Employee is responsible for financial reporting for airline tickets issued weekly. The role is responsible for executing group tour packages that include airline ticketing, mid-level contracting, itinerary planning, liaising with clients, quality control, and communicating with suppliers as well as external, contracted staff.

  • Review all contracts in detail before acceptance, because an error will be costly
  • Create accurate operational data in company's Operating Systems
  • Create and manage plans and processes to ensure business is supported and improved; review, document, and implement company practices to manage costs consistently
  • Develop, analyze, and communicate operational metrics to quantify performance
  • Implement plans and programs to ensure attainment of company profitability, client retention and operational goals; nurture a collaborative environment
  • Respect and adhere to the company values and mission: specifically honesty, integrity, transparency and being a kind and respectful human
Percent Travel:
Direct Reports:
Experience Required:
  • Minimum 5 years of experience using Amadeus (GDS for booking & ticketing airline tickets)
  • Minimum 5 years of experience in the tourism industry, with tour operation preferred
  • Demonstrated experience in contributing to a positive and productive work environment, creating a sense of shared credit for accomplishments, and shared responsibility for challenges or failures
  •  Successful personal approach to collaboration, including external staff and internal cross-departmental and cross-organizational collaboration
  • Strong analytical and critical thinking skills
  • Must be both an independent thinker and a team player
  • Must have strong problem-solving and decision-making skills
  • Experience working in an office environment in an operational role, where handling multiple projects and keeping several timelines are essential
  • Excellent communication (both verbal and written) and interpersonal skills
  • Ability to prioritize workload, self-manage projects, and handle multiple tasks
  • Willingness to work the hours necessary to meet deadlines
  • Must be detail-oriented
  • Proficiency with Office 365 (i.e. Word, Excel, PowerPoint, Outlook)
  • Bachelor’s Degree or equivalent Diploma in a related field
Education Required:
BS/BA pref.
Other Remarks: