Senior Luxury Travel Consultant, Africa Travel / Tourism

Job Title:
Senior Luxury Travel Consultant, Africa Travel / Tourism
Job Location:
Relocation:
No
Position Level:
Assistant
Position Report To:
President
Position Responsibilities:

Position requirements:

  • Designing and proposing custom FIT itineraries for individuals, couples, families & small groups to destinations across Africa.
  • Controlling the sales process efficiently, closing transactions timeously, and managing all aspects of the reservation process, including continued consulting with clients, preparing & presenting documentation, overseeing & reviewing final details, and follow up.
  • Continually evaluating our product offerings with an eye towards enhancing and further developing the experiences we offer to our guests. 
  • Continually enhancing our business to business partner relationships as well as growing direct consumer sales, potentially to include in-person sales visits and presentations throughout the U.S.
  • Assessing current sales and profit margins, establishing sales goals and benchmarks and continued self-evaluation.    
  • Designing programs to encourage past travelers to return for new experience or second experiences in the same destination.
  • Maintaining and further developing relationships with local suppliers including luxury properties, transportation companies, guides, specialists, and more.
  • Excellent computer proficiency in Microsoft Office (Word and Excel), tour operating software and general ease navigating technology in a complex office environment.
  • College Degree preferred but not mandatory.
Percent Travel:
20
Direct Reports:
Yes
Experience Required:
  • Proven history of sales within the travel industry.
  • In-depth knowledge of Africa, particularly East Africa
  • In-depth knowledge of the luxury travel industry
  • Self-starter with superior attention to detail and stellar people skills
  • Highly-motivated, sales-oriented and comfortable wearing many hats—from speaking with discerning clients and travel advisors, to assisting with the booking process and confirming itineraries in a fast-paced office environment.
  • Service oriented and comfortable working with demanding clients.
  • Excellent communication and organizational skills, speaks and writes clearly and effectively; listens to others and demonstrates openness in sharing information and keeping people informed.
  • Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise.
  • Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives.
Education Required:
BS/BA
Other Remarks: