Tailor Made Travel Consultant Travel / Tourism

Job Title:
Tailor Made Travel Consultant Travel / Tourism
Job Location:
Position Level:
Position Report To:
Tailor Made Travel Manager
Position Responsibilities:

The Tailor Made Travel Consultant is responsible for the design, pricing and sale of itineraries that are tailored to meet guest requirements and expectations. 

Responsibilities and Accountabilities 

• Meet or exceed established sales goals
• Design custom tailor made itineraries in consultation with guests and Travel Agents 
• Evaluate pricing received from destination managemnt companies (DMCs) or Third Party suppliers to ensure value
• Communicate and advocate product and price value in support of successful conversions
• Confirm required services with DMC and Third Party suppliers
• Manage all financial aspects of booking in Travel Studio according to company guidelines
• Ensure all Travel Studio booking details are complete and accurate in accordance with department guidelines
• Maximize conversions by following up on Quote Pending bookings in established timeframe 
• Demonstrate competency of destination knowledge 
• Meet or exceed established company service standards 
• Make recommendations for process, procedure and technology improvements
• Collaborate with Sales Assistant to coordinate all pre and final documents, and assist with guest/TA contact
• Collaborate with internal departments to facilitate booking process and sales
• Assist Guest Relations on post tour issues to ensure guest satisfaction is maintained
• Sales projects as determined by management

Percent Travel:
Direct Reports:
Experience Required:

• Excellent verbal and written communication skills with an emphasis on telephone sales
• Detail oriented with excellent organizational skills and ability to multi task
• Strong geographic, destination, cultural and world affairs knowledge
• Intermediate computer skills required (Microsoft Office) and ability to quickly master new technologies
• Good judgment and problem solving skills
• Ability to work in a team environment
• Excellent interpersonal skills
• Foreign language skills preferred

• Associate or Bachelor degree preferred or equivalent experience
• High School diploma required
• Two years travel industry experience preferred
• Sales experience preferred
• Knowledge of world geography preferred

Education Required:
BS/BA pref.
Other Remarks: