Business Development Manager, West Coast Travel / Tourism

Job Title:
Business Development Manager, West Coast Travel / Tourism
Job Location:
Relocation:
No
Position Level:
Manager
Position Report To:
VP of Sales
Position Responsibilities:
  • Ability to target and achieve results, set challenging goals, show energy and react to opportunity, instill urgency in others, and meet deadlines
  • Develop and implement sales and marketing plans with key host, internet and NTA accounts to address their specific needs
  • Strengthen relationships and achieve growth with key accounts through regular contact and informative updates with respect to their productivity and progress; offer assistance when appropriate to assist in achievement of goals.
  • Provide robust training opportunities for agents through client presentations, product information sessions and ongoing website and e-commerce strategies
  • Ensure that marketing collateral is utilized to its fullest potential; ensure the company has prominent placement in key account agencies.
  • Identify and develop new business opportunities.
  • Evaluate ROI of potential trade and consumer shows/events and participate where beneficial.
  • Stay abreast of competitor information in designated territory and stay updated on trends within the industry. Provide feedback to management team with respect to trends and opportunities.
  • Maintain accurate records of sales activities in Sales Force; record training's, appointments, tasks, customer feedback and other sales activities in a timely manner.
Percent Travel:
50
Direct Reports:
Yes
Experience Required:
  • Bachelor’s degree desired and/or equivalent work experience
  • 3+ years travel industry and/or territory sales experience preferred
  • Excellent written and verbal communication skills
  • Ability to interact with all levels of staff required
  • Must be able to deliver effective product/destination training's, engage as a credible trainer, and represent the company professionally at internal and external events.
  • Able to use good listening skills, be sensitive to customers, adjust quickly to different personal styles, and stay open to other viewpoints
  • Able to negotiate effectively in a positive manner, compromise and find alternate solutions
  • Able to develop detailed sales/marketing plans aligned with company goals, manage time and work flow well, create effective sales call plans, monitor and respond to competition timely, work systematically/efficiently,  manage distractions and interruptions
  • Committed to increasing customer satisfaction and is responsive to internal customers
  • Proficiency in Microsoft Office (emphasis on Power Point applications, for effective formulation of presentations), LCD/Data projection, Internet and webinar tools.
  • Ability to use Excel spreadsheets to store and manipulate account data
  • Knowledge of Sales Force and Softrip database preferred
  • Ability to work flexible hours, including evenings and weekends as required, and travel extensively throughout the territory. 
Education Required:
BS/BA
Other Remarks: